Contact Us

“Have a question or need a quote? We’d love to hear from you!”

front door

Email: sales@monsterprints.com.sg

Address: 50 Bukit Batok Street 23,  #03-19 Midview Building, Singapore 659578

Mon-Fri 10am-7pm 

photo 2025 06 29 20 21 56

Xiong Yao (XY) 81888172

jeremy

Jeremy 82889442

Frequently asked questions FAQ 

Not sure which printing method to choose?
We break down the differences between silkscreen, heat transfer, embroidery, and sublimation printing—so you can pick the best option for your design, fabric, and budget.
👉 View our printing method guide

Unsure how to prepare your artwork?
No worries. We’ve put together a simple artwork preparation guide with downloadable templates to help you get print-ready files without the guesswork.
👉 View our artwork preparation guide

What is the minimum order quantity (MOQ)?
MOQs vary depending on the printing method and product type. if it’s a simple design MOQ is as low as 5 T-shirts!

What file format should I submit?
AI, PDF, PSD, or high-resolution PNG files work best.

Do you help with artwork checking or fixing?
Yes. We’ll review your artwork and flag any issues before printing.

Can you help design my artwork?
Yes, basic design assistance is available. Custom design services are also offered.

What resolution should my artwork be?
We recommend at least 300 DPI at actual print size.

What printing method is best for my design?
It depends on colours, fabric, and quantity. Simple designs work best with silkscreen, while gradients and photo prints suit heat transfer or sublimation.

Can you print on customer-supplied apparel?
Yes, but print quality and durability depend on the fabric type and condition.

What fabrics do you print on?
We print on cotton, polyester, TC blends, dri-fit, Lacoste, and more.

Is the print durable? Will it crack or peel?
When printed with the right method and cared for properly, our prints are made to last.

How long does printing take?
Standard turnaround is usually a few working days, depending on order size and method.

Do you offer urgent or express printing?
Yes — rush orders are available subject to availability.

Do you provide delivery?
Yes, we offer local delivery within Singapore, as well as self-collection.

💰 Pricing & Payments

Why does pricing vary between printing methods?
Different methods require different setups, materials, and labour.

Are there any hidden costs?
No. All costs are quoted upfront after artwork confirmation.

Do you charge GST?
Yes, GST 9% applies where applicable.

When should you pay?
After confirming the artwork, full payment required as confirmation of the order. Special payment terms are only offered to companies and official organizations (30days/60days)

How can you make payment?
We accept payments via

  • Paynow to 201603569C
  • Cheques should be crossed A/C payee to MONSTERPRINTS T-SHIRT & GIFTS PTE LTD
  • Bank transfer to our Maybank Account
  • Credit card via Paypal (additional charges apply) 

How should I wash printed apparel?
Turn inside out, wash in cold water, and avoid tumble drying for best longevity.

What if there’s a printing issue?
We take quality seriously—contact us and we’ll review and resolve it. 

Direct bus services from:

  • Bukit Batok MRT: 189
  • Clementi MRT: 189
    Bukit Timah MRT: 77 
×